Tenants, What is the ARK?

How can the Ark help a tenant to get a better home?


Q:   What is the ARK?

A: The Ark is an online tool that helps tenants offer a landlord more security when taking a tenant who is either fully or partially depend on state benefit payments.

The Ark is designed to help tenants who have had previous problems and wish to start again and who may have accumulated small CCJ’s the opportunity to get a home with an ark passport.


Q: How does the Ark work?

A: The Ark works by helping tenants supported by benefits to get a new home.

  • A Landlord or Letting Agent advertise a property to rent on the My Ark Home A tenant or local authority can then see the property and if suitable for the tenant make an application to view the property via an email link to the Landlord/Agent. Arrangements can then be made between theLlandlord/Agent for the applicant to view a property at a convenient time.


  • If the viewing is successful and both parties agree to let the property, the applicant and, or their representative can then make an ark application for the property at The Ark Passport.co.uk.


  • Once this form is completed and submitted to the Ark Passport, Tenant Referencing UK will be notified and start the full referencing procedure on an applicant tenant. The referencing will take into account all forms necessary and include financial reports, rent affordability and previous tenants statuses. The referencing will also undertake id and the right to rent checks.


  • A tenant will need to make an application for a managed change account to allocate benefit payments to the landlord for rent. (See what is the Ark change account)


  • On the completion of referencing and the opening of an Ark change account, the tenant will be issued with an ark passport. The Ark passport will allow the tenant to confirm to the landlord that they have passed the Ark application to be able to take up their new home with the landlord.


  • Once the tenant has been accepted and a move in date between landlord and tenant agreed the Ark passport will issue the landlord with a Rent guarantee and legal expenses insurance policy to cover the rent and legal expenses in the event the tenant fails to meet their AST (Assured Shorthold Tenancy) commitments.


  • On the agreed date the tenant can now take up residence in their new home.